Terms &
Conditions

A thoughtful space
for your ritual.

You may use the Auxesia website for lawful purposes and in accordance with these Terms. You agree not to use the website in a way that could damage, disable, overburden, or interfere with the website or another person's use of it.

You are responsible for ensuring that the information you provide to us is accurate and up to date.

What you see is
what we intend.

We make reasonable efforts to display product descriptions, images, colors, ingredients, and other product information as accurately as possible.

However, colors and appearance may vary depending on your device or screen settings. Product availability may change without notice.

Product information is provided for general informational purposes and should not be considered medical advice.

When you place
an order with us.

When you place an order through the Auxesia website, you agree to provide accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, or other circumstances that may require us to do so.

Clear pricing.
Secure payment.

Product prices are displayed on the website and may change from time to time. Any applicable taxes, shipping charges, or other fees will be presented during the purchasing process where applicable.

Payment information is processed through the payment methods made available at checkout. By submitting payment information, you represent that you are authorized to use the applicable payment method.

From our ritual
to your door.

Orders are shipped to the address provided during checkout. Customers are responsible for providing accurate shipping information.

Delivery times may vary depending on location, shipping method, order volume, holidays, weather, carrier delays, and other circumstances outside our control.

When something
isn't quite right.

Returns, exchanges, and refunds are subject to the policies published by Auxesia at the time of purchase.

Products may need to meet certain eligibility requirements before a return or exchange can be accepted. Please review our Returns & Exchanges information or contact us before sending an item back.

Care for your hair
with intention.

Please read product labels, directions, ingredients, and warnings before using any Auxesia product.

Products should be used only as directed. If you experience irritation or an unexpected reaction, discontinue use and seek appropriate professional advice when necessary.

Individual hair and scalp experiences can vary. Auxesia does not guarantee a particular hair-growth, hair-loss, or cosmetic result from the use of any product.

Our work is
part of our identity.

The content on the Auxesia website, including text, graphics, photographs, logos, designs, product names, and other materials, may be owned by or licensed to Auxesia and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or otherwise use our content without appropriate permission.

Your experience
matters to us.

If you submit reviews, comments, photographs, videos, or other content to Auxesia, you are responsible for ensuring that you have the necessary rights to share that content.

By submitting content, you grant Auxesia permission to use, reproduce, display, and share that content for legitimate business and marketing purposes, subject to applicable law.

Every offer has
its own details.

Promotions, discounts, bundles, giveaways, and other special offers may be subject to additional terms and conditions.

Unless otherwise stated, promotions may not be combined and may be modified, suspended, or discontinued at any time.

Beyond the
Auxesia experience.

Our website may contain links to third-party websites, platforms, applications, or services.

These third parties operate independently from Auxesia and may have their own terms, policies, and practices. We are not responsible for the content, availability, or practices of third-party services.

Information provided
as it is.

To the extent permitted by applicable law, the Auxesia website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free, or that all information will always be complete or current.

Within the limits
of the law.

To the fullest extent permitted by applicable law, Auxesia and its affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Using the website
responsibly.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Auxesia and its affiliates, service providers, and representatives from claims, damages, liabilities, and expenses arising from your violation of these Terms or misuse of the website.

Always evolving.
Always intentional.

We may update, modify, suspend, or discontinue any part of the website, including products, services, features, or content, at any time.

As Auxesia evolves,
so may these Terms.

We may update these Terms from time to time. When changes are made, we will update the "Last Updated" date at the beginning of this page.

Your continued use of the website after updated Terms are posted means that you accept the revised Terms to the extent permitted by applicable law.

Subject to
applicable law.

These Terms will be governed by and interpreted in accordance with the laws applicable to Auxesia and its operations, without regard to conflict-of-law principles.

One provision does not
define the whole.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Rights remain
protected.

A failure to enforce any provision of these Terms does not constitute a waiver of the right to enforce that provision or any other provision in the future.

The complete
understanding.

These Terms, together with any policies or terms expressly referenced on the website, constitute the agreement between you and Auxesia regarding your use of the website, except where additional terms apply to a specific product, service, promotion, or transaction.